May 17, 2016
Despite this, in a shining example of work ethic, ignoring of pain, and stupidity, I dragged myself into work. As soon as I walked into the office, however, I told my boss what was going on in my skull, sat down at my desk, and got to work. A note: staring at small text on a bright computer monitor is NOT something you want to do when you have a notamigraine. Despite this, I was able to get some claims done. Slowly, yes, but they were getting done. Then came the bi-weekly payroll form distribution. See, with this we find out just exactly how much our next check will be, and how it breaks down per claim type. This particular distribution was important because it had the updated "Quality Numbers" on it.
Basically these show just how accurate you've been in the past few months... the better your accuracy, the higher you get paid per claim. They're based on a rolling three-month average... and I had a fairly damaging error on Month One. However, with the new Numbers, Month One fell off and the new month's numbers took its place. Normally, I could figure out what that was going to do to my Accuracy average, but for two things. One, I had an error in the new month, and Two, my brain hurt. However, the error wasn't a financial mistake, but a procedural... I did the right thing, but did it in a way that wasn't Correct. Tshc, whatever. So my sheet was handed to me and...
...I'm now making as much per claim as it's possible to make. To say I was excited would be an overstatement. Yes, overstatement: I was in too much discomfort to be happy. In fact, I only lasted another hour or so after that before I gave up and went home. At which point I napped, woke up for a short time, napped again, woke up again (and still had the notamigraine), then went to bed for the night.
This morning, I woke up with a headache. Not THE headache, just A headache. Thus relieved of my burden from the previous day, I went into work with a lilt in my voice and a kick in my step. This lasted all the way up until the instant I clocked in, at which point the "message" light popped on my computer screen: one of the claims I had one a week or two back had been audited and found to have an error. A financial error. A not insignificant financial error. Which I'll see in a couple of months.
Dammit. Then the rest of the day was filled with frustrating claim after frustrating claim, and when I got home? The internet was down. YAY! Oh, and that headache is still persistent. Gah.
Posted by: David at May 18, 2016 12:48 AM (YHSti)
> of months.
Marvelous example of managerial communication, isn't it? Perhaps the standard introductory paragraph for such a report should be, "This message contains no feedback that would be useful to you in either correcting the error or preventing future errors. Meanwhile, though, can we offer you some stress and anxiety?"
Posted by: Ad absurdum per aspera at May 18, 2016 10:17 AM (uIJlb)
Yegods, man. I wish I had more to offer than sympathy and hopes for the best, but that's what I've got on hand at the moment.
Posted by: GreyDuck at May 18, 2016 02:13 PM (rKFiU)
Posted by: Wonderduck at May 18, 2016 07:39 PM (XQ5ac)
The mistake won't count against me for a few months... ergo, I won't "see the error."
I know what the error was, I've looked at the claim involved, and sure as god made little green horseapples, I screwed up in the stupidest way imaginable. I've actually "seen the error."
Posted by: Wonderduck at May 18, 2016 07:42 PM (XQ5ac)
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